With a dedicated and engaged team, we use innovative systems to deliver simplified strata management solutions that are knowledgeable, accessible, and cost-effective throughout Perth and Western Australia for residential, commercial and mixed use communities.
We understand that communities are unique and they mean something different to each owner. That’s why we treat each property with attention and professionalism, providing a high-quality level of service.
Strata management is more than just collecting levies, dealing with maintenance requests, and arranging annual general meetings. We manage your asset, but we also manage the relationships with the people who make your home or business part of the wider community.
Owners of more than 3,000 homes and business premises trust Custom Strata to manage their most valuable asset: their property.
Being responsive to our clients is at the heart of how we work.
Our priority is you, and we understand that communication is key.
The language of business. We love banking and accounting, and provide a transparent approach to financial management.
Our clients experience the dedication, experience and stability of our loyal team.
We’re passionate about efficiency and have partnered with a world-leading software provider to offer streamlined solutions for your community.
We’re not satisfied with providing standard services. Our strata management services are provided by experts, who happen to be members of our highly experienced team.
We have expertise in providing and facilitating:
Meetings
Complex Strata and property issues
Compliance
Contract Management
Financial Management
Maintenance Administration
Dispute Resolution
We love engaging with well-rounded people who share a dedication to our work, a commitment to our clients and a high level of enthusiasm to work alongside us.
With a structured training and mentoring program, we love introducing new people to the world of strata management.
We pride ourselves on working with skilled tradespeople who possess the same dedication we do. For large repairs, we’re happy to secure multiple quotes, so our clients can be assured that they’re getting value for their investment.
We maintain a practice of resolving maintenance items in an efficient and cost-effective manner. Where possible we encourage the use of proactive maintenance for your community.
We know commercial, industrial and mixed-use buildings can bring their own challenges.
Each property is unique, our strata managers establish effective communications with each client, understand the financial arrangements and ensure that all expectations and obligations are understood.
No more waiting for office hours — you can access it all 24/7.
With a simple and modern design, MyCommunity provides instant access to your property information, including:
Custom Strata’s continuing growth profile is supported by a passion for efficiency and the embracing of the latest strata specific management software and technology - Urbanise. This cloud based platform integrates management, communication and financial functions into a single collaborative platform.
Included within the MyCommunity Platform are powerful communication tools for strata managers and clients, including maintenance ticketing and workflows, SMS, lobby screen systems and a digital notice board.
MyCommunity integrates with our strata management software and (depending upon access level) provides the owners and caretakers with unprecedented access to live financial information and graphical overlays, including:
You can also access all strata-related documents from your portal, including:
Access commonly used request forms including maintenance requests, moving in/out, pet requests etc.
Simple, easy and secure payment methods.
Top 10 strata management FAQs in Western Australia.
Welcome to MyCommunity. Available 24/7, you don’t even need to pick up the phone.
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Read moreWe really love what we do, and with the help of our clients we build great communities, one property at a time.
Call or email us now to experience the difference.
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